General
- About BotBot
  - When and where did BotBot start?
  - How can I get involved with BotBot as a developer or community member?
  - What level of support does BotBot provide to enterprise customers?
  - Can I control my robot using voice commands or natural language?
  - What AI and perception capabilities are built into the BotBot platform?
  - Can BotBrain Pro operate completely offline without any network connectivity?
  - What connectivity options does BotBrain Pro support for remote or challenging environments?
  - How can I try BotBot before committing to a purchase?
  - What is the Global Data Relay feature in BotBrain Pro?
  - Is BotBrain Pro available for purchase right now?
  - What is the Open Source to Pro upgrade path?
  - How much does BotBrain cost?
  - How is the BotBot ecosystem used in Education and Research?
  - What role does BotBot play in Logistics and Warehousing?
  - How does BotBot support Agricultural Operations?
  - What solutions does BotBot offer for Security and Surveillance?
  - Can BotBot integrate with a robot that is not on the officially supported list?
  - What is the BotBot modular payload system?
  - How is BotBot utilized in the Industrial and Infrastructure sectors?
  - What payloads are currently available for BotBrain Pro?
  - Which specific robot models are currently integrated and supported by BotBot?
  - How does BotBot handle fleet management and interoperability?
  - What software applications are included in the BotBot ecosystem?
  - What are the differences between BotBrain Open Source and BotBrain Pro?
  - What exactly is BotBrain?
  - How does BotBot eliminate vendor lock-in for robotics deployments?
  - Where is BotBot located and what is its global footprint?
  - Why does BotBot emphasize edge computing over cloud processing?
  - Is BotBot backed by any major technology acceleration programs?
  - Who is the founder of BotBot and what is their background?
BotBrain Open Source
- Software
  - How to report a bug or request a feature
  - Can I switch BotBrain from CycloneDDS to FastDDS (RealSense D555)?
  - Can I control multiple Go2 robots from one dashboard?
  - What is BotBrain Pro and how is it different?
  - Joystick doesn’t work right after Get Up
  - Recommended JetPack version for BotBrain (Jetson Orin Nano)
  - Is BotBrain limited to Unitree quadrupeds?
  - Fleet connection URL formats (web UI vs rosbridge)
  - Safari copy/paste issue with Supabase API keys
  - How to check botbrain.service status (systemd)
  - How to check if any BotBrain Docker containers crashed
  - Custom robot_name in robot_config.yaml breaks frontend connection
  - Correct cyclone_dds.xml config to prioritize robot Ethernet
  - DDS error: ddsi_udp_conn_write failed
  - What’s the purpose of selecting robot model in install.sh?
  - Robot doesn’t appear in Fleet after install
  - How to verify Supabase is configured correctly
  - Sign-in error: “fetch failed”
  - Inside dev container: ros2 command not found
  - How to enter the dev container to run ROS2 commands
  - Running on original Unitree Jetson (Foxy) — dashboard shows no data
  - Dashboard is empty — how to check if hardware nodes started
  - How to rebuild the ROS2 workspace after config changes (Docker)
  - Robot stands up but won’t move — do I need to unlock?
  - How to create a custom robot package (custom tracked robot)
  - How to visualize the TF tree to debug mapping/localization
  - rosbridge error: numpy.ndarray has no attribute get_fields_and_field_types
  - Best way to connect in the field (no Wi‑Fi infrastructure)
  - Dashboard connection times out (IP/ports to use)
  - Dashboard says “Connected” but telemetry is not updating
  - RTAB-Map error: “Could not convert rgb/depth msgs!”
  - Autonomous navigation won’t move / can’t set a goal
  - Can I transfer a map from one Go2 to another?
  - Can I upload an external map into BotBrain?
  - How to start 3D mapping in the BotBrain web UI
  - RealSense camera stuck on “connecting” (no image)
  - Verify RealSense depth data is publishing (ROS2 CLI)
  - I can’t find .env.example (Supabase setup)
  - Can I run BotBrain offline (no internet / no Supabase)?
  - Email confirmation redirects to localhost
  - No confirmation email / can’t log in (Supabase key fix)
  - Why is NEXT_PUBLIC_SUPABASE_URL empty over SSH?
  - Why does BotBrain use Supabase?
  - Can BotBrain run in simulation (Isaac Sim)?
  - Where are the official BotBrain Docker images?
  - Does the installer install ROS2 natively on the Jetson?
  - Which robot models are supported?
- Hardware
  - XT-30 connector is hard to plug into the Go2 back panel
  - Where to find BotBrain electrical schematics and CAD models
  - My Jetson kit has two Wi‑Fi antennas — where does the second go?
  - Recommended slicer settings for printing the BotBrain enclosure (PLA/PETG)
  - Is the BotBrain hardware design open-source, and where are the CAD files?
  - What payload attachment system does BotBrain Pro use?
  - Where to buy the screws and washers for BotBrain assembly
  - Best 3D printing orientation for the Go2 mechanical interface
  - Which DC-DC converter should I use for the Jetson Orin Nano?
  - How does BotBrain draw power from the Unitree Go2?
  - I added cameras after install — do I need to reinstall?
  - Can I run BotBrain on a Jetson AGX Orin?
  - Can I use a Jetson Orin NX instead of an Orin Nano?
  - Can BotBrain run on the Go2 EDU’s internal Jetson Nano?
  - Hardware requirements for BotBrain (open source)
BotBrain Pro
- General Info
  - When will BotBrain Pro be available?
Others
More

RealSense camera stuck on “connecting” (no image)

RealSense stuck connecting—check serial/logs and use safer node settings to stabilize.

This issue usually stems from either an incorrect serial number or a node crash.

Double-check the camera serial number you entered during setup (must match exactly).

Check the Docker logs. A common failure mode is realsense2_camera_node crashing on startup with exit code -6 due to aggressive defaults.

Make the RealSense configuration more conservative. In realsense.launch.py, set:

initial_reset: False

accelerate_gpu_with_glsl: False

rgb_camera.color_format: RGB8

enable_sync: False

This usually stabilizes the node so the camera can publish and the dashboard can display video.

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How to start 3D mapping in the BotBrain web UI Verify RealSense depth data is publishing (ROS2 CLI)